Travel Agent Helplines

Rail Delivery Group
RDG Travel Agents Team
020 7841 8050
                                                                                                                                                                                             
 
Evolvi
Evolvi Rail Systems
01732 598510
                                                                                                                                                                                            
  
Invoice Enquiries
Automated Settlement Service
0330 678 0352 (Option 1)
                                                                                                                                                                                           
 
National Rail
National Rail Enquiries
03457 48 49 50
                                                                                                                                                                                          
 
Railcard Application Forms
Magnadata
01205 591486 or 01205 591541
                                                                                                                                           
 
Refund Service
Travel Agents Refund Service (TARS)
01273 205 670
                                                                                                                                                                                        
  
Train Companies
 
Arriva Trains Wales
 
c2c
www.c2c-online.co.uk
08457 818 919
 
Chiltern Railway
www.chilternrailways.co.uk
01494 420177
 
CrossCountry Trains
www.crosscountrytrains.co.uk
  
East Midlands Trains
www.eastmidlandstrains.co.uk
03457 125 678 (Option 4) 
  
Gatwick Express
0845 850 1530
 
Greater Anglia
www.greateranglia.co.uk
0845 600 7245 
 
Great Northern
www.greatnorthernrail.com
0345 026 4700 
 
Great Western Railway
www.gwr.com
03457 000 125
 
Heathrow Express
 
Hull Trains
  
01983 812591
 
London Midland
www.londonmidland.com
0845 601 4873

Merseyrail
www.merseyrail.org
0151 702 2071
 
Northern Rail
0870 000 5151
 

ScotRail
www.scotrail.co.uk
0845 073 1056

0870 603 0405
 
Southern Railway
www.southernrailway.com
020 8929 8826
 
South West Trains
www.southwesttrains.co.uk
023 802 13665
 
Stansted Express
 
Thameslink
www.thameslinkrailway.com
0345 026 4700
 
TransPennine Express
www.tpexpress.co.uk

0161 228 8081

Virgin Trains
www.virgintrains.co.uk
0333 103 8077
 
Virgin Trains East Coast
www.virgintrainseastcoast.com/travel-agents
08457 225 225