CrossCountry Timetable Changes and Seat Reservation Update

Making it easier to travel with seat reservations
CrossCountry is making it even easier to travel by train resuming specific seat reservation on all services.

From Monday 7 September, passengers will be able to book a specific seat, enabling all customers to maintain the social distancing guidelines by the allocation of window seats only. At the same time the Ten Minute Reservation service is also being brought back, as this will help those booking on the day of travel.

Reservations can be made via all the normal booking channels. If customers are travelling with CrossCountry over the next few days up until Sunday 6 September, places should continue to be reserved at the point of purchasing the ticket.

Timetable change from Monday 7 September
As more people gear up to return to work, schools, colleges and universities over the coming weeks, CrossCountry is making some changes to the timetable to help customers travel by train comfortably – view timetable

Travelling safely with CrossCountry
Safety is CrossCountry’s priority and is thus taking additional steps to keep passengers safe whilst on-board:

• Enhanced cleaning of all trains - the equivalent of cleaning 264 football pitches a day!
• Signage on trains to remind travellers to ‘stay safe & stay apart’
• Hand sanitiser available to buy on-board to promote good hygiene

Keep safe by:

• Traveling at quieter times
• Washing hands before & after travelling
• Carrying hand sanitiser
• Wearing a face covering

We're good to go
CrossCountry has been awarded the ‘We’re Good to Go’ accreditation from Visit Britain, meaning a Covid-safe environment for customers. Cleaning regimes have been increased, hand gel made available to purchase on board as well as more changes on trains to further reassure businesses and individuals that rail is a safe and easy option for travel.

Please share this message with appropriate colleagues within your business as well as with your client partners to bring all up to date with the latest changes and to better manage travel arrangements as well as service enquiries during this challenging time.

CrossCountry